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Cancellation & Refund Enquiries
Get help with an order or engagement.
Contact DSM with your order reference or service agreement to request cancellation or discuss a refund. Eligibility depends on the product, fulfilment status and agreed terms.
What to know
- Include your order reference and a description of the issue.
- Software activation and third-party licence conditions may affect eligibility.
- Service cancellation follows the written engagement terms.
- The support team confirms the applicable next steps.
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About DSM
Digital Software Market brings software licensing, design, marketing, engineering and agentic infrastructure together. DSM AI Labs provides client services and builds its own products, with an early-stage innovation focus in Abu Dhabi and Saudi Arabia.
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